“How To Win Facebook Friends & Influence People”

nationaljournal:

The Big Picture: Corporate America’s use of social media 

An analysis of Fortune 500 companies shows that corporate America is saying “thanks” to followers. “Sorry” is also commonly used, so that social media serves as a way to field complaints and appreciate customers.

Which brands/companies do you follow on social media? Which ones are your favorite, which ones are boring? 

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